Frequently asked questions
Questions buyers ask before choosing a plan.
What the product does, who it is for, how the data works, what credits pay for and what happens next.
Start here
What is StoreScoutAI?
StoreScoutAI is a territory intelligence workspace for suppliers selling into UK convenience retail. It helps teams discover stores, add source evidence, rank sales attention, review RVM suitability and export a reviewed prospect list.
Who is StoreScoutAI for?
StoreScoutAI is built for commercial and operational teams at RVM vendors, recycling suppliers and installer networks that need a more repeatable way to research UK convenience-store territories.
How is StoreScoutAI different from a purchased store list?
A purchased list is a static snapshot. StoreScoutAI gives the team a working territory where records can be discovered, enriched, ranked, checked, refreshed and released with their source context still visible.
Is StoreScoutAI a CRM?
No. StoreScoutAI sits before or alongside a CRM. Its job is to turn an unstructured market into a researched and prioritised prospect list that can then support outreach or CRM hand-off.
Where can I find product how-to guides?
The StoreScout Help centre covers sign-in, Stores, filters, export, team access, HubSpot and troubleshooting. Open it from Help in the site header, Resources → Help centre, or the footer. It is separate from this marketing site and the signed-in app.
Workflow
Does StoreScoutAI automatically decide which stores should buy an RVM?
No. Store Priority ranks records for sales attention using available evidence. The final commercial decision remains with your team, and machine suitability is reviewed separately.
What is the difference between Store Priority and RVM Decision?
Store Priority ranks a record for sales attention using available evidence. RVM Decision is a separate, survey-led assessment of machine suitability. Neither is legal advice or a guarantee of sale.
Data and export
Where does the store information come from?
StoreScoutAI combines place and business information from configured sources and keeps source, freshness and evidence context with each record. Available evidence varies, so gaps remain visible for review.
How current is the data?
Freshness depends on the source and the last successful refresh. StoreScoutAI shows that context and lets authorised users refresh evidence instead of presenting every field as permanently current.
Can we export the results?
Yes. Authorised users can export reviewed territories after the team has shaped the list for use. Protected download routes and export policies help keep restricted source data out of customer-facing files.
Does StoreScoutAI determine a retailer's legal DRS obligations?
No. StoreScoutAI supports commercial territory research. Regulatory obligations and exemptions must be assessed against current official guidance and the circumstances of each retailer.
Pricing and getting started
What uses a credit?
A newly unlocked Store Priority record uses one credit, a successful evidence refresh uses one credit, and the first completed RVM Decision uses two credits.
What does not use a credit?
Duplicates, failures and included repeat access to an already unlocked record are not charged.
What do the plans cost?
Published monthly plans are £500 for Starter (250 credits), £1,400 for Growth (1,000 credits), £2,000 for Pro (2,500 credits), and Enterprise from £4,000 with custom credits. Prices are in GBP; VAT is added where legally applicable. Online purchase is not live—book a tailored demo to confirm the right plan for your team.
Can I subscribe online today?
Not yet. The published packages are monthly plans and online payment is not live. A tailored demo confirms product fit, expected usage and the appropriate plan.
What happens in a tailored demo?
You will see how to find stores in a territory, enrich and rank them with Store Priority and evidence, then export or send selected stores to HubSpot where enabled. We will also show optional RVM Decision as a separate survey-led step, and discuss what still needs human review.
What happens after the demo?
If the workflow fits, we agree the intended users, territories, data sources, credit allowance, security questions and commercial terms before opening a paid workspace.
Can I try StoreScoutAI before booking a tailored demo?
Yes. Select Start free demo to create a demo account and explore the workspace with sample store data. No card is required. A request to upgrade does not take payment; we confirm the plan and commercial terms before a paid subscription starts.
Still evaluating?
See the answers against your own territory and workflow.
We will tailor the demo around how your team finds, researches and qualifies convenience stores today.