Frequently asked questions
Your StoreScoutAI questions, answered.
Learn about the product, store data, credits and getting started.
Start here
What is StoreScoutAI?
StoreScoutAI helps suppliers find, research and rank UK convenience stores for sales outreach. Teams can export a reviewed prospect list and assess RVM suitability separately using site evidence and a survey.
Who is StoreScoutAI for?
Commercial and operational teams at RVM vendors, recycling suppliers and installer networks researching UK convenience-store territories.
How is StoreScoutAI different from a purchased store list?
A purchased list is a static snapshot. In StoreScoutAI, your team can find stores, refresh their evidence, review rankings and export a shortlist with source context visible during review.
Is StoreScoutAI a CRM?
No. StoreScoutAI works before or alongside your CRM. It helps you research and prioritise stores, then prepare a prospect list for outreach or CRM hand-off.
Where can I find product how-to guides?
The Help centre covers sign-in, Stores, filters, exports, team access, HubSpot and troubleshooting. Open Help in the header or Help centre in the Resources menu or footer.
Workflow
Does StoreScoutAI automatically decide which stores should buy an RVM?
No. Store Priority ranks records for sales attention using available evidence. The final commercial decision remains with your team, and machine suitability is reviewed separately.
Does a Store Priority rank mean a store is suitable for an RVM?
No. Store Priority ranks a record for sales attention using available evidence. Machine suitability still needs a site survey and your team's judgement. Neither is legal advice or a guarantee of sale.
Data and export
Where does the store information come from?
StoreScoutAI combines place and business information from configured sources and keeps source, freshness and evidence context with each record. Available evidence varies, so gaps remain visible for review.
How current is the data?
Freshness depends on the source and the last successful refresh. StoreScoutAI shows that context and lets authorised users refresh evidence instead of presenting every field as permanently current.
Can we export the results?
Yes. Authorised users can export reviewed territories after the team has shaped the list for use. Protected download routes and export policies help keep restricted source data out of customer-facing files.
Does StoreScoutAI determine a retailer's legal DRS obligations?
No. StoreScoutAI supports commercial territory research. Regulatory obligations and exemptions must be assessed against current official guidance and the circumstances of each retailer.
Pricing and getting started
What uses a credit?
A newly unlocked Store Priority record uses one credit, and a successful evidence refresh uses one credit.
What does not use a credit?
Duplicates, failures and included repeat access to an already unlocked record are not charged.
What do the plans cost?
Published monthly plans are £500 for Starter (250 credits), £1,400 for Growth (1,000 credits), £2,000 for Pro (2,500 credits), and Enterprise from £4,000 with custom credits. Prices are in GBP; VAT is added where legally applicable. Online purchase is not live—book a tailored demo to confirm the right plan for your team.
Can I subscribe online today?
Not yet. The published packages are monthly plans and online payment is not live. A tailored demo confirms product fit, expected usage and the appropriate plan.
What happens in a tailored demo?
See how to find stores, review Store Priority and export a shortlist or send stores to HubSpot where enabled. We also cover why a site survey and human judgement still decide machine suitability.
What happens after the demo?
If the workflow fits, we agree the intended users, territories, data sources, credit allowance, security questions and commercial terms before opening a paid workspace.
Can I try StoreScoutAI before booking a tailored demo?
Yes. Select Start free demo to create a demo account and explore the workspace with sample store data. No card is required. A request to upgrade does not take payment; we confirm the plan and commercial terms before a paid subscription starts.
Still evaluating?
Talk through your team's questions.
Explore sample data yourself, or book a demo tailored to your team's territory and sales process.